Refund policy

PressHop Gear Refund & Returns Policy

Overview

At PressHop®, we take pride in the quality of our products and want you to feel confident in every purchase. If you are not fully satisfied, we are here to help.

Return Window

You may request a return within 14 days of receiving your order.

Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

The item must be unused, unwashed, and in its original condition
All original tags, labels, and packaging must be intact
A valid receipt or proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

Gift cards
Items marked as Final Sale
Items that have been worn, washed, altered, or damaged
Items returned without original packaging or tags

Refund Process

Once your returned item is received, it will be inspected by our team.

You will be notified via email regarding the approval or rejection of your refund

If approved, the refund will be issued to your original payment method
Please allow 5 to 10 business days for the refund to appear, depending on your bank or payment provider

Additional Notes

Shipping costs are non-refundable unless the return is due to a defective or incorrect item. Customers may be responsible for return shipping costs unless otherwise stated. We recommend using a trackable shipping service, as PressHop® cannot guarantee receipt of returned items