Privacy policy

PressHop Gear Privacy Policy

Overview

PressHop® Gear operates this website and online store to provide customers with a curated shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make a purchase.

By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect
We may collect the following categories of personal information:

  • Contact details including name, billing address, shipping address, phone number, and email address

  • Financial information including payment details, transaction data, and billing information

  • Account information such as username, password, and preferences

  • Transaction information including products viewed, added to cart, purchased, or returned

  • Communications including customer support messages and enquiries

  • Device information such as IP address, browser type, and device identifiers

  • Usage information including how and when you interact with our website and services

Sources of Personal Information
We collect personal information from various sources, including:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies, tracking technologies, and analytics tools

  • From service providers who collect data on our behalf

  • From partners and third parties involved in advertising or analytics

How We Use Your Information
We use your personal information to:

  • Provide, operate, and improve our services, including order fulfilment, shipping, and returns

  • Manage your account and personalise your shopping experience

  • Communicate with you regarding orders, updates, and customer support

  • Send marketing and promotional communications where permitted

  • Detect and prevent fraud, security risks, and unauthorised activity 

  • Comply with legal obligations and enforce our terms and policies

How We Disclose Your Information
We may share your personal information with:

  • Service providers such as payment processors, logistics partners, cloud storage providers, and analytics tools

  • Platform providers including Shopify, which powers our store infrastructure

  • Marketing and advertising partners for targeted campaigns where permitted

  • Affiliates within our corporate group

  • Legal authorities or regulators where required by law or to protect our rights

  • Third parties in connection with business transactions such as mergers or acquisitions

Relationship with Shopify
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services. Shopify may process your personal information to provide and improve its services. Your data may be transferred and processed outside your country of residence.

For more information, please review Shopify’s privacy policy at
https://privacy.shopify.com/en

Third Party Links
Our website may contain links to third party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We recommend reviewing their privacy policies before providing any personal information.

Children’s Data
Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action to delete such data.

Security and Data Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We recommend that you do not share sensitive information through unsecured channels.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and obtain a copy of your personal data

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion of your personal information

  • The right to data portability

  • The right to opt out of marketing communications at any time

If you are located in the United Kingdom or the European Economic Area, you may also have the right to object to or restrict certain processing activities and to withdraw consent where applicable.

To exercise your rights, please contact us using the details below.

Contact and Complaints
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: hello@presshop.com
Address: 167-169 Great Portland Street, London, ENG, W1W 5PF, United Kingdom

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.

Last Updated: March 25, 2026